Solution – cPanel Error when Adding Addon Domain

When you try to add / create an addon domain in cPanel, but you get following error message:

Using nameservers with the following IPs:, Sorry, the domain is already pointed to an IP address that does not appear to use DNS servers associated with this server. Please transfer the domain to this servers nameservers or have your administrator add one of its nameservers to /etc/ips.remotedns and make the proper A entries on that remote nameserver.

Cause of Error message

The server administrator has disable creation of parked/addon domains that resolve to other servers. This is done for security reason.

How to solve

Login in root WHM and navigate to:

WHM Home >> Server Configuration >> Tweak Settings >> Domains >> Allow Remote Domains

And set this option to ON.


Don’t mess with server security

It is highly recommended to keep Allow Remote Domains to Off for security reason. So, after adding your addon domain, set this option back to Off

What if I don’t have root access of server

If you don’t have root access of server, please contact your hosting provider. Send them your addon domain, and your cPanel username. They should add domain name in your account.


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